At TB Jili, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a source of stress or harm.
TB Jili gives every player direct control over their gaming activity. These tools are available free of charge to all registered players — use them anytime from your account settings.
Set a maximum amount you can deposit into your TB Jili account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing within a set time period. TB Jili will automatically restrict your play once your loss limit is reached, giving you a built-in safety net that prevents chasing losses — one of the most common signs of problem gambling.
Set a maximum duration for each gaming session. When your time limit is reached, TB Jili will automatically log you out. You can also enable reality check pop-ups that remind you of how long you have been playing and how much you have wagered during the session.
Need a short break without permanently closing your account? TB Jili's cooling-off feature lets you pause your account for a defined period — from 24 hours up to 6 weeks. During this time, you will not be able to log in or place bets, and you will not receive any promotional communications.
If you feel that gambling is becoming a problem, TB Jili's self-exclusion tool allows you to permanently or temporarily exclude yourself from the platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. This is one of the most powerful tools available to players who need to step back.
Enable periodic pop-up notifications during your gaming sessions. These alerts display your session duration, total amount wagered, and net win or loss — giving you a clear, real-time picture of your activity. Reality checks are a simple but effective way to stay grounded and make informed decisions while playing.
How to Access These Tools: All responsible gaming tools are available directly in your TB Jili account settings under the "Responsible Gaming" section. You can also contact our 24/7 support team to activate any tool on your behalf. There is no charge for using any of these features.
Requesting self-exclusion is straightforward and confidential. TB Jili processes all self-exclusion requests promptly and with full respect for your privacy. Here is how to do it:
Access your account via the TB Jili website or mobile app. Navigate to your account profile by clicking your username in the top right corner.
Inside your account settings, locate the "Responsible Gaming" section. You will find all available player protection tools listed here, including the self-exclusion option.
Choose between a temporary exclusion (minimum 6 months) or a permanent exclusion. Permanent exclusion cannot be reversed. Select the option that best fits your situation.
Confirm your self-exclusion request. TB Jili will process it within 24 hours. You will receive a confirmation email once your account has been restricted. During the exclusion period, you will not receive any promotional emails or bonus offers from TB Jili.
If you are unable to access your account settings or need immediate assistance, contact our support team directly. Our agents are trained to handle self-exclusion requests with care and confidentiality, and can process your request on your behalf right away.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use TB Jili's responsible gaming tools or seek support:
You are not alone. Problem gambling is a recognized condition, and help is available. TB Jili encourages any player who identifies with these signs to use our self-exclusion tools and reach out to a professional support service.
Responsible gaming starts with good habits. Here are some practical tips that TB Jili recommends to every player — from Makati to Cebu, Davao to Quezon City.
If you are concerned about a loved one's gambling habits, here is how you can help:
You can also contact TB Jili's support team to report concerns about another player's account. We take all such reports seriously and will investigate in accordance with our responsible gaming policies.
TB Jili operates within the Philippine gaming regulatory framework and supports the responsible gaming initiatives promoted by PAGCOR and other relevant authorities.
The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing gaming operations in the Philippines. PAGCOR has established comprehensive responsible gaming guidelines that all licensed operators are required to follow.
PAGCOR's responsible gaming program includes player protection measures, operator compliance requirements, and public awareness campaigns aimed at reducing the incidence of problem gambling across the Philippines — from Metro Manila to Visayas and Mindanao.
TB Jili aligns its responsible gaming policies with PAGCOR's guidelines and actively supports the regulator's mission to promote safe, fair, and responsible gaming for all Filipino players. For more information about PAGCOR's responsible gaming resources, players are encouraged to contact PAGCOR directly through their official channels.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. TB Jili encourages players to reach out to qualified counselors and support organizations.
The following types of support are available to Filipino players:
TB Jili's support team can also provide guidance on accessing these resources. Contact us anytime — we are here to help, not to judge.
Common questions from TB Jili players about our responsible gaming tools and policies.
TB Jili is built for Filipino players who want great games and a safe environment. Set your limits, play within your means, and enjoy the experience — that's what responsible gaming at TB Jili is all about.
21+ Must be 21 years or older to register and play. Please gamble responsibly.